1.  How can I check the status of an order?
2.  What if the shoe doesn't fit? What is your return policy?
3.  Where do I ship returns?
4.  I'm not sure what to get that special someone. What's a good gift for a runner?
5.  What forms of payment do you accept?
6.  How long is your processing time?/When can I expect my order?
7.  You don't carry my running shoe. Can I still order it?
8.  Do you ship internationally?

1.  How can I check the status of an order?
If you logged in before or during ordering, you can go to the My Account page, login, and see the status of your order. If you did not log in for your order, refer to the email you were sent at the time of your order and then again to the email you were sent when the order was shipped.

2.  What if the shoe doesn't fit? What is your return policy?
We want you to have the very best product for your needs. If the shoe does not fit correctly please return unused with the original packaging. You have 30 days from the original date of purchase.

All returns must be pre-approved and labeled with a Return Authorization. Contact Customer Service in order to receive your RA. Returns will not be credited without a valid RA #.

3.  Where do I ship returns?
Returns will only be accepted with a valid Return Authorization number which can be received by contacting customer service.

Running Shoes Period
17 Elm Street
Westfield, NJ 07090

4.  I'm not sure what to get that special someone. What's a good gift for a runner?
Check out our accessory page. You will find gift ideas at different price ranges. Additionally a gift certificate to Running Shoes Period is always a safe choice.

5.  What forms of payment do you accept?
At this time we accept Visa, MasterCard, American Express,and Discover.

6.  How long is your processing time?/When can I expect my order?
Every order should be processed in 24 hrs or less. Shipping times will vary but are typically 3-5 business days. A tracking number will be provided to you after your order has been processed.

7.  You don't carry my running shoe. Can I still order it?
Yes. Call our running hotline (877) 245 7463 to speak to a team member. We will do our best to get you what you are searching for.

8.  Do you ship internationally?
Sorry we do not ship internationally at this time.